"I think it's absolutely necessary and fundamental, for teams to develop, that they have the necessary support from their hierarchy."

In this interview, Pauline Strehler, Head of the Health & Family Care Sector at the Vaudoise Red Cross, tells us more about her experience as a participant in the Train-the-Trainer facilitator for sustainable teams in October 2024.

Pauline tells us how the Sustainable Teams methodology supports an organizational approach as part of the "customer centricity" project, for which the Vaudoise Red Cross decided to focus not on external customers, but on internal customers: i.e. staff and collaborators!

Her key words are:

• Human-to-human connection
• Enthusiastic, healthy and useful work
• Development with teams in a perspective of sustainability and improvement
• Supportive leadership
• Clear roles and processes
• Appropriation of the method: to each his own way

And if you too would like to become a Facilitator for sustainable teams with Actitudes®, we invite you to visit our https://actitudes.ch/ttt page to find out more and find out about our next training dates.

See you soon on the road to sustainable teams.


Train-the-Trainer Actitudes® facilitation by Frédéric Meuwly and Clarissa Nicolet.