« The Actitudes methodology is the Tool that will allow me, first, to reflect and then to start the project. »

In this interview, Caroline, HR Director at the Royal Savoy Hotel & Spa Lausanne, tells us more about her experience participating in the Train-the-Trainer Facilitator for Sustainable Teams in May 2025.

Caroline talks to us about the constantly evolving environment of the hotel industry. She shares the Royal Savoy's desire to reconcile both the evolution of its clientele and their changing needs, and the evolution and needs of its employees.

Her keywords are:

• Constantly evolving field, need to be very reactive
• Connecting skills between departments, helping each other
• Reconciling client needs and employee needs
• Facilitating change, supporting changes and new challenges
• Learning, growth and progress
• Reliability and teamwork

And if you too wish to become a Facilitator for sustainable teams with Actitudes®, we invite you to visit our Train-the-Trainer page to learn more and find out about our next training dates.


See you soon on the path to sustainable teams.